Proceeding with online reservations and purchases involves a great deal of trust on your side. We take this trust very seriously and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices.
The terms "we," "us," "our," and "Crew Holidays" refer to Moan Elite Tour FZC, a limited liability company incorporated in Ajman, United Arab Emirates. The term "you" refers to the customer visiting the Website and/or booking a reservation and related services through us on this Website or through our partner agents. By visiting the www.crewholidays.com website (the "Website"), you are accepting the practices described herein.
Information Collected From You
General: We receive and store all non-sensitive information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), such as your first and last name, telephone number, postal or email addresses, nationality, employment details, and your credit/debit card details. We also may request information about your travel preferences, including but not limited to special requests, frequent flyer/hotel/car rental program information, and others. You can choose not to provide certain information; however, some information is required for you to register as a member, purchase reservations or related services, complete your profile, participate in a survey or contest, ask us a question, or initiate other transactions on our site.
Passenger Information: When you make reservations for others through www.crewholidays.com, we will request personal information and travel preferences about those individuals. You should obtain their consent prior to providing www.crewholidays.com with their information, as any access to view or change their data will be available only through your account.
Information from Other Sources: We may periodically obtain information about you from business partners or third-party sources and add it to your account information. Examples include updated delivery and address information for records or other personal information to improve your reservation experience.
Automatic Information: We automatically collect some information about your computer when you visit www.crewholidays.com. For instance, we collect your IP address, web browser software, and referring website. This information helps customize your experience.
Cookies and Other Web Technologies: When visiting www.crewholidays.com, we may assign your computer a "cookie." You can choose not to receive cookies by enabling your browser to refuse them, but refusing cookies may limit your access to reservation tools.
Information Collected by Third-Party Advertising Companies: Third-party advertisers may use cookies and other technologies for purposes such as analyzing, modifying, and personalizing ad content. We do not control their cookies or policies.
Protection of Your Information
We are committed to protecting your information by implementing administrative, technical, and physical security measures. Payment transactions are processed securely via SSL encryption. We do not store sensitive payment details like credit/debit card numbers.
Despite our efforts, unauthorized access is still a risk. Liability for such events will be limited to the value of reservations purchased through us.
Usage of Your Information
We use your information to provide requested services, confirm reservations, manage accounts, notify you about offers, and enhance our products. Sensitive information like credit/debit card details is not shared with third parties except as disclosed.
Sharing of Your Information
- Suppliers: Shared only to fulfill reservations or related services, with email addresses shared when necessary.
- Third-Party Vendors: Shared for functions like credit card processing and fraud prevention.
- Legal Obligations: Shared as required by law or to protect rights and prevent illegal activities.
- Corporate Transactions: Shared during divestitures, mergers, or similar events.
Access to Your Information
You can access your information for a fee and correct inaccuracies. You may also block cookies, but this may limit access to certain features.
External Links
We are not responsible for the privacy practices of external websites linked on www.crewholidays.com.
Amendments to the Privacy Policy
The Privacy Policy may be updated periodically to reflect new standards. Customers and the Payment Gateway Provider will be notified of these changes, which will take effect upon publication.